About Us

Founder Rachel Cheshire began making cheese towers for friends & family in 2016 & not only found it enjoyable but also received delightful feedback.

The existing market place, didn't have great availability for cheese towers, and many companies had included within the small print "decorations and base shown not included". 

Rachel decided to create a company dedicated to providing not only the cheeses but the embellishments, a beautiful base option and a professional "deliver and build" service. This guarantees a hassle free and beautifully hand built product.

Based in Monk Fryston in Yorkshire, Celebration Cheeses will make a complimentary delivery within a 30 mile radius. Delivery may be arranged outside of this radius for a small surcharge. All of our products are also suitable for shipping. 

Terms and Conditions

By using this website you agree to be bound by the terms and conditions set out within it. Nothing in these terms and conditions affects your statutory rights as a consumer or otherwise and apply to all telephone or email orders.

Please ensure that all terms and conditions are fully understood before placing an order.

If you breach our Terms and Conditions, Celebration Cheeses reserves the right to terminate any existing contract without refund.  

Personal Details
It is the responsibility of the customer to ensure that all details provided regarding payment, order and delivery details are correct, complete in all respects, and up to date.

Please inform us immediately of any changes to these details (Including change of e-mail or event address). We reserve the right to terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, it will be without charge to you.

Celebration Cheeses adheres to the Data Protection Act and will not share any personal details with 3rd parties. 

Order, Payment & Delivery

At the point of confirmation we will require your choice of a 50% deposit or payment in full to secure your product and event date. The remainder of the balance must be paid for in full at least 14 days prior to the agreed delivery date. Celebration Cheeses reserves the right to cancel orders due to non or incomplete payment. In the event of a cancelled order due to incomplete payment within the 14 days the deposit becomes non refundable. For cancellations made prior to the 14 days, any part payments made will be refunded.

We will confirm receipt of your order by sending you a booking form via email containing the details of your order. At this point, a contract becomes valid. Please be aware that it is your responsibility to check that all information listed in the confirmation e-mail is correct. If anything becomes inaccurate, such as a change in venue or product content please notify us immediately. We will not be able to reimburse the value of any goods which have perished or have been damaged as a result of your failure to notify us of inaccurate information. 

For the 'deliver and build' service - Wherever possible your item will be delivered on the day of your event. Your item will arrive chilled and will be wrapped in catering cling wrap to protect it from the air until it is ready to be presented.

For shipping - Your cheese cake will arrive the day before your event. The shipping packaging consists of a cardboard outer, an insulating polystyrene inner with ice blocks to keep your item fresh, full instructions on how to erect the product, hygiene gloves and the agreed decorations. Also included will be a fine mist spray bottle recommended to keep the product moist in situations of long presentation durations.

For both methods of receipt it is the responsibility of the customer to ensure that chill facilities are available at the delivery address overnight. It is recommended that the item is removed from the chilled environment and placed at room temperature approximately 1 hour prior to presentation/consumption.

If you order at one of our events you may be offered a 10% discount on the advertised price. This is only when an order confirmation is made and a deposit of £50 is paid at the event stand. Celebration Cheeses reserves the right to withdraw this offer at certain events.

Cancellations

Due to produce being sourced specifically for each contract, at least 14 days notice must be given in writing prior to the agreed delivery date in order to receive a full refund of any monies paid. Cancellation after this period will result in a the loss of deposits made.

Variations

We have made every effort to display the appearance of our products on the website and at live events as accurately as possible. This includes, but is not limited to, colours, dimensions, specifications, descriptions and packaging. We may from time to time alter the product specifications of items displayed on our website without prior notice.

We reserve the right at any time to make changes to this website, our Terms and Conditions, our Privacy Statement and such other policies as we may notify you of.  You will be subject to the policies and Terms and Conditions in force at the time you use the website or order items from the website. 

Consumption

As well as the visible items used to decorate your cheese cake, we may use colour headed pins to affix ribbons, flowers or fruit. We therefore advise that the cake be fully dismantled and all decorations removed prior to consumption. The decorations we use are all artificial (apart from fresh fruit) and are sterilised before being applied. Celebration Cheeses cannot be held responsible for any allergies consumers may have to materials which make up these decorations. Products purchased from Celebration Cheeses are consumed at your own risk. A list of items used for decoration will be provided via email prior to your event.

Cheese can typically sit out at room temperature anywhere from 4 to 8 hours, depending on the type, and remain safe to eat. Soft cheeses like Brie and Camembert, can sit out at room temperature for up to 4 hours, according to the food safety specialists at Clemson University's Cooperative Extension. Once delivery has taken place, it is the clients responsibility to monitor this duration. Celebration Cheeses cannot be held liable for illness incurred as a result of consumption after the advised duration.

Complaints procedure

All cheese is freshly prepared and we are confident that when your cheese leaves us, it will be in optimum condition. If you are unhappy with the condition of any of your goods, for any reason, please let us know immediately by telephone on 07841481239 or by e-mailing Rachel@celebrationcheeses.com.

Should you have an issue with the quality of any of our goods, we will ask you to provide photographic evidence. If you do not let us know of a problem within 24 hours of having received an order, or if you dispose of any of our goods without having first obtained photographic evidence, we would not feel obliged to accept your claim. 

Copyright

All copyright, database rights, trademarks (including Celebration Cheese and www.celebrationcheeses.com) and all other contents of this website, such as texts, graphics, logos, banners, images, buttons, underlying source code and software, are the sole property of Celebration Cheeses. Any use (including copying, reproduction, duplication, transmission and display of the content of this website), without the express written permission of Celebration Cheeses, for purposes other than the viewing of information or ordering goods, is strictly prohibited. 

Apart from that...

...we hope that your product enhances your special occasion. Enjoy!